16 Mar MHA HAMP Update: Important Update to HAMP Reporting Tool Login Process
March 11, 2020
Black Knight will be implementing the use of Multi-factor authentication using RSA Adaptive Authentication on March 29th, 2020 that will require users to complete a one-time successful answer of their stored “Challenge Question” before accessing the HAMP Reporting Tool. To ensure continued access to the HAMP Reporting Tool, all users should confirm knowledge of their Challenge Answer prior to this date. The Challenge Question and Challenge Answer were set up by all users during registration and are also accessible in the Manage Profile page on the HAMP Reporting Tool, once logged in.
For full update, please click the source link above.