HUD: FHA INFO #21-28: COVID-19 Loss Mitigation Option Review

HUD: FHA INFO #21-28: COVID-19 Loss Mitigation Option Review

Investor Update
May 7, 2021

Source: HUD

It has been brought to the attention of the Federal Housing Administration (FHA) that some mortgagees and others are unclear about when it is appropriate to begin reviewing borrowers for COVID-19 loss mitigation options.

FHA requires that mortgagees review borrowers for the COVID-19 loss mitigation options upon the completion or expiration of the borrower’s forbearance period; however, as clarification, it is permissible for mortgagees to begin reviewing borrowers for COVID-19 loss mitigation options at any point prior to the completion or expiration of their COVID-19 or other pandemic-related forbearance period. Further, a borrower does not need to exit forbearance to be reviewed for a COVID-19 loss mitigation option.

FHA encourages mortgagees to review borrowers for available COVID-19 loss mitigation options as soon as practicable as these options are designed to help borrowers resolve their delinquencies and avoid foreclosure.

Need Support? Contact the FHA Resource Center.

• Visit our knowledge base to obtain answers to frequently asked questions 24/7 at
www.hud.gov/answers.
• E-mail answers@hud.gov. Emails and phone messages will be responded to during normal hours of operation, 8:00 AM to  8:00 PM (Eastern), Monday through Friday on all non-Federal holidays.
• Call 1-800-CALLFHA (1-800-225-5342). Persons with hearing or speech impairments may reach this number by calling the Federal Relay Service at 1-800-877-8339.