Field Services

Preservation, Maintenance, Rehabilitation

Five Brothers provides a variety of regulatory-compliant default, rental and REO residential and commercial property preservation, maintenance and rehabilitation services. We act quickly and effectively to ensure your assets are safe, sound, and secure.

PRESERVATION

  • Securing / Re-securing Services
  • Debris Removal
  • Lock Replacement / Rekey Services
  • Eviction / Lockout Management
  • Remediation Services
  • Structural
  • HVAC, Plumbing, Electrical
  • Pest Control
  • Violation Resolution
  • Conveyance Condition Management
  • Repairs: General Interior and Exterior, Violation Remediation, Insurance Claim, Roof, Windows, Flooring, Paint, Pool, Carpet, Fence and More!

MAINTENANCE

  • Tenant-Occupied and Vacant
  • Lawn and Landscaping
  • Snow and Ice Removal
  • Exterior Maintenance
  • Cleaning/Housekeeping Services
  • Winterization
  • Tree, Shrub Care, Spring and Fall Yard Cleanup
  • Pool Recurring Services
  • Roof and Gutter Clearing
  • Window Cleaning
  • Sprinkler System Maintenance, Openings and Closings

REHABILITATION

  • Kitchen and Bath Remodeling
  • Landscape Installation
  • Irrigation Systems
  • Smart Home Installations
  • Security Installations
  • Window Replacements

TURN- AND MAKE-READY SERVICES

Five Brothers and its nationwide network of field professionals help investors and property managers by delivering turn- and make-ready services that maximize asset value and returns while enriching the landscape of neighborhoods and communities throughout the United States. Whether its evaluating a potential investment property, bringing a property up to code, preparing for the next tenant and/or refreshing between tenants, Five Brothers is the partner of choice to assure that service requirements are completed quickly and effectively to provide clean, safe and functional assets every time.


REPAIRS

  • Appliances
  • Cabinets/Countertops
  • Carpet
  • Debris Removal
  • Fence
  • Flooring
  • Garage
  • General Interior and Exterior
  • HVAC, Plumbing, Electrical
  • Paint
  • Pest Control
  • Pool/Spa
  • Remediation Services
  • Roofing
  • Siding
  • Sprinkler Systems
  • Structural Issues
  • Windows
  • Violation Resolutions
  • Insurance Claim and More!

TENANT-OCCUPIED
MAINTENANCE

  • Lawn and Landscaping
  • Snow and Ice Removal
  • Exterior Maintenance
  • Cleaning/Housekeeping Services
  • Winterizations
  • Tree and Shrub Care, Spring and Fall Yard Cleanup
  • Pool Recurring Services
  • Roof and Gutter Clearing
  • Window Cleaning
  • Carpet Cleaning
  • Sprinkler System Maintenance, Openings and Closings


REHABILITATION

  • Kitchen and Bath Remodeling
  • Landscape Installation
  • Irrigation Systems
  • Smart Home Installations
  • Security Installations
  • Window Replacements and More!

INSPECTIONS

  • Pre- and Post-Acquisition
  • Pre- and Post-Move Out
  • Occupancy Verification
  • Interior Property Condition
  • Insurance Loss Draft – In-Person and Virtual
  • FEMA Disaster

LOCK REPLACEMENT

  • Standard Locks
  • Smart Locks
  • Lock Boxes

EVICTION SERVICES

  • Field Service Coordination – Vendor, Legal, Law Enforcement
  • Adherence to Local, County and State Ordinance
  • Facilitate Cash-For-Key Exchanges – Tenant, Client, Vendor

Inspections

Five Brothers provides a full range of regulatory-compliant residential and commercial property inspection services engineered to each client’s operating needs and business goals. Our nationwide network of professional field service representatives combines unmatched experience with practical insight and expertise needed to complete each job in a timely, compliant and cost-effective manner. With rush and Saturday service, we’re there when you need us.

STANDARD INSPECTIONS

  • Occupancy Verification
  • Property Condition
  • Collections (Door Knock)
  • Foreclosure
  • Bankruptcy
  • FNMA Form 30
  • FHLM Form 1130
  • Loss Mitigation
  • Pre- and Post-Acquisition
  • Pre- and Post-Move Out

SPECIALTY INSPECTIONS

  • Insurance Loss Draft – In-Person and Virtual
  • FEMA Disaster / Structural Damage
  • Reverse Mortgage Certification
  • Secondary Mortgages (HELOC)
  • Trust Certification
  • Real Property Valuations

Evictions/Lockouts,
Cash-for-Keys

Five Brothers’ comprehensive end-to-end occupied property management solutions help clients make the most of non-performing assets. Our nationwide network of field service professionals provides an up-close informed understanding of every asset, arming clients with the knowledge needed to apply the most efficient, effective approach for each asset.

EVICTIONS/LOCKOUT MANAGEMENT

Consistent with specified lockout date and time, Five Brothers provides an experienced eviction team to coordinate and complete lockout procedures, working closely with the client, field vendors, assigned attorneys, and local law enforcement. We are fluent with ordinances in every market, and resolutely adhere to all compliance requirements mandated by the court, as well as local, county and state ordinances.

CASH-FOR-KEYS EXCHANGE SERVICES

A team of dedicated coordinators deliver cash-for-key solutions in lieu of costly evictions for tenant- and market-ready assets. Tailored to meet client-specific requirements, field service professionals will initiate contact and coordinate scheduling for timely cash-for-key exchanges, delivering client-issued funds and providing supporting photo documentation.

Five Brothers acts quickly to deliver cost-effective solutions for every asset, every time.

  • Direct contact with tenant/homeowner
  • Efficient delivery of client-supplied offer/agreement
  • Professional communication with tenant/homeowner for acquisition
    of consent and signature execution
  • Prompt scheduling of key-exchange appointment
  • Timely inspection completion to assess property condition and
    client-issued funds to tenant/homeowner
  • Comprehensive asset reporting and photo documentation
    (geo-coded and time-stamped)
  • Customizable to each client’s unique business needs

REO Asset Management

Five Brothers dedicated REO client-service team and our nationwide network of experienced field service professionals act quickly and effectively to optimize the safety, value and marketability of your REO assets – delivering the timely and cost effective performance you need on every property, every time. Five Brothers’ comprehensive REO asset management solutions are designed to maximize asset value and returns.

INSPECTIONS

  • Occupancy Verification
  • Interior Property Condition
  • Insurance Loss Draft – In-Person and Virtual
  • FEMA Disaster

REHABILITATION

  • Kitchen and Bath Remodeling
  • Landscape Installation
  • Irrigation Systems
  • Smart Home Installations
  • Security Installations
  • Window Replacements

ASSET STABILIZATION

  • Securing / Re-securing Services
  • Debris Removal
  • Lock Replacement / Rekey Services
  • Discoloration Remediation
  • HVAC, Plumbing, Electrical
  • Violation Resolution
  • Repairs: General Interior and Exterior, Violation Remediation, Insurance Claim, Roof, Windows, Flooring, Paint, Pool, Carpet, Fence and More!


MAINTENANCE

  • Occupied and Vacant
  • Lawn and Landscaping
  • Snow and Ice Removal
  • Exterior Maintenance
  • Cleaning/Housekeeping Services
  • Winterization
  • Tree, Shrub Care, Spring and Fall Yard Cleanup
  • Pool Recurring Services
  • Roof and Gutter Clearing
  • Window Cleaning
  • Carpet Cleaning
  • Sprinkler System Maintenance, Openings and Closings

OCCUPIED PROPERTY
MANAGEMENT

  • Eviction/Lockout Management
  • Cash-For-Key Exchanges


DISPOSITION

Pre-Marketing

  • Reconcile BPO and Appraisal Values
  • Develop Marketing Strategy
  • Manage Short Sale, Loan Modification, Auction
  • Execute Listing

Marketing

  • Asset Disposition Plan
  • Comprehensive Marketing Campaign
  • Listing Service
  • Weekly Marketing Reports
  • Broker Monitoring/List Price Evaluation

Closing and Title Services

  • Title Procurement and Contract Review
  • HUD-1 Review and Approval
  • Title Search and Recording
  • Escrow/Closing Coordination

SPECIALTY SERVICES

TECHNOLOGY-ENABLED SOLUTIONS

  • FiveOnline® – Client Web-based Portal for Work Ordering, Tracking, Reporting
  • FiveLive™ – Automated Mobile Asset Management Workflow
  • CLADE® – Disaster Alert System

Registration Services

Complying with Code Requirements

Many municipalities mandate the registration of properties. Regulated city-by-city, these registrations may be required for vacant, distressed, foreclosed or rental properties.  With municipalities continually enacting or modifying such regulations, it can be difficult to keep up with evolving requirements.

Five Brothers updates its municipal property ordinance database on a daily basis, as communities enact new regulations to ensure compliance. The municipal property ordinance matrix is available 24/7 to clients through Five Brothers workflow management system, FiveOnline.

Utility Management

Five Brothers delivers comprehensive, centralized billing and usage data to help clients improve control and management of utilities associated with their residential and commercial assets. Effective management of utility expenses – including electric, gas, water, sewer and propane services – can measurably impact net returns.

Services Include:

  • Utility Transfer/Activiation/Deactivation
  • Obtaining Utility Verification
  • Ongoing Utility Company Interface
  • Invoice Processing and Payment
  • Invoice Usage and Cost Auditing

Violation Resolution

Municipal Code Compliance Assistance

Five Brothers is proactive in addressing potential code compliance problems to avoid the issue of violation postings.  Should a violation occur, we provide itemized estimates of repairs needed to correct the problem in full compliance with local codes. When code violation work is covered by insurance, Five Brothers provides efficient and cost-effective hazard claims management services.  Our field inspection services assure timely identification of insured damage, the first step in a process leading to maximum recoveries, reduced client administrative costs and lower total-cost-of-repair.

Valuations

As a longtime leader in default management solutions, Five Brothers is uniquely qualified to perform residential property valuations. By combining proven real estate insight with sophisticated tools and analytics, we deliver broker price opinions (BPOs), automated valuation model (AVMs), and appraisals.

BROKER PRICE OPINIONS (BPOs)

Broker price opinions (BPOs) from Five Brothers provide an important and efficient option in determining property market value.

Unlike standard BPOs, Five Brothers BPOs are subject to cross-checking analyses through application of Automated Valuation Model (AVM) technology, which accurately incorporates key local market activity indicators. Our AVM technology enables a more reliable and effective decision-making process, particularly in rapidly appreciating or declining real estate markets.

These opinions are generated by experienced real estate professionals based on exterior only or exterior/interior inspections, and include probable sale price, 90-day quick-sale price and “As-Is” and “As-Repaired” values code price trends, and automated valuation model (AVM) comparables. All BPOs include interior and exterior photos and neighborhood map.

APPRAISALS

Five Brothers provides professional residential appraisal services for single-family homes, condominiums and manufactured homes.

Services are also available for a complete range of commercial properties including:

  • Apartment complexes
  • Office space
  • Industrial space
  • Hotels and motels
  • Dealerships
  • Self-storage facilities
  • Subdivisions
  • Restaurants
  • Marinas
  • Shopping centers
  • Golf courses

All appraisals are completed by licensed real estate appraisers, with valuations based on exterior only or exterior/interior inspections, plus comparable real estate values and neighborhood condition.

Specialized appraisal services include business valuations − which are based on income, market, cost, and custom benchmarks − as well as full interior appraisals of museums and historic properties.